Last updated: 1 April 2025
Health in Perspective respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Australian Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) for clients located in the UK and EU.
1. Contact Details
Health in Perspective
Email: duncan@healthinperspective.org
Phone: +61 (0)411 399 873
2. What Information We Collect
We collect personal information that you provide to us directly or indirectly, including:
- Name and contact details
- Email address
- Postal and billing address
- Booking and payment information
- Website usage data (e.g., IP address, browser type, pages visited)
- Preferences and communications history
- Medical or health information voluntarily shared during consultations or retreats
3. How We Collect Information
We collect your data:
- When you submit booking or contact forms on our website
- When you book consultations, sessions, or retreats
- When you subscribe to our newsletter via Mailchimp
- Through analytics and cookies on our website (see Cookies Policy)
- When you communicate with us via phone, email, or in person
4. Why We Collect Your Information
We use your information to:
- Provide consultations, sessions, and retreat services
- Manage bookings and communicate about your sessions
- Process payments (via Wise or bank transfer)
- Send newsletters and marketing updates (via Mailchimp)
- Respond to enquiries and offer customer support
- Improve our website and services
5. Lawful Bases for Processing (GDPR Compliance)
We process your personal data under the following lawful bases:
- Consent — where you’ve given us permission (e.g., marketing subscriptions)
- Contract — where processing is necessary to provide services you have requested
- Legitimate Interest — for business operations that do not override your rights
6. Data Sharing & Third Parties
We only share data with trusted third parties:
| Processor | Purpose | Location | Safeguards |
| Mailchimp | Email marketing | USA | Standard Contractual Clauses (SCCs) |
| Wise | International payment transfers | Global | GDPR-compliant data handling |
| Vitality Now | Co-hosted retreat coordination | Australia | Confidentiality agreement in place |
| Google Analytics | Website analytics | Global | Data anonymisation in use |
| WordPress (host/CMS) | Website hosting and functionality | Varies | SSL encryption, secure hosting |
We ensure all data processors comply with GDPR adequacy requirements or have appropriate safeguards in place.
7. Storing and Securing Your Information
We store data securely using encrypted systems. We retain your data only for as long as necessary — typically five years after your final business interaction — unless legal obligations require otherwise.
8. Your Rights (GDPR & Australian Law)
You have the right to:
- Access your data
- Correct inaccuracies
- Withdraw consent
- Request deletion or restriction
- Object to processing
- Request data portability
- Lodge a complaint with your local supervisory authority (e.g., the OAIC in Australia or ICO in the UK)
To exercise any of your rights, contact us at the email above.
We do not knowingly collect personal data from individuals under 18 without parental or guardian consent. If you believe we have received such data in error, please contact us.
